Customer Services
In Town Pick Up & Delivery
If you are in the Columbia, SC area, products can be picked up at our store located in The Shoppes of Flight Deck.109 D Old Chapin Road
Lexington, SC 29072
Store Hours
Tuesday - Wednesday 10 A.M. - 6 P.M.
Thursday 10 A.M. - 7 P.M.
Friday 11 A.M. - 8:30 P.M.
Saturday 11 A.M. - 4 P.M.
We also offer delivery services in the local area. Please call for more information 803-957-3602.
Private Labeling Opportunities
Planning a conference, convention, expo or other special event? Most of our Faithful Food products can be private labeled with your company's logo and personalized message. We also private label for weddings and special events with a customized label and appropriate decoration. Call us at 803-957-3602.Shipping
We ship all of our orders UPS or USPS unless you have called to make other arrangements. Orders are processed Monday through Friday.Return Policy
Quality and satisfaction are our number one priority, but if there is any reason you are dissatisfied with your purchase we offer a Money-Back Guarantee.Please call us first so that we can authorize your return. All items must be in original, re-sellable condition.
The following options are available when you decide to return your purchase:
- Refund - total refund minus any shipping costs (Prorated refund for shipping charges if an item is broken or damaged.). Please allow 3 working days for processing.
- Replacement - we will ship the replacement within 3 working days.
- Credit - we will issue a store credit for the amount that will be redeemable at any time.
We would appreciate knowing your reason of dissatisfaction with your purchase so that we can continue to improve our products and services.
Damaged Items
If any of our products arrive damaged, keep the package as is and contact us immediately. It is your responsibility to keep the damaged items long enough in case the carrier wishes to inspect the damage. We will notify the carrier and follow their procedures to claim compensation.Allergies
All Faithful Foods, Inc. bakery, foods & mixes are produced in a commercial kitchen that processes peanut, tree nut, wheat, soy and milk products on shared equipment.Contact Us
Faithful Foods Inc.The Shoppes of Flight Deck
109 D Old Chapin Road
Lexington, SC 29072
Phone: 803-957-3602
Fax: 803-957-0338
Email: info@bringingyoubaskets.com